Trip Advisor

A number of people have asked us why we do not appear on Trip Advisor, many have tried to post recommendations and we have also enquired about how to get on it. Apparently we do not meet the requirements because the Sail Loft flat is let self catering. We have tried to explain, that although it can be let entirely self-catering it is often let with breakfast provided in the dining room downstairs. We have received no answer to this from my emails and it does not seem possible to speak to a real person.